Legal

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.

🔒

Secure Payments

Payment data processed securely by Stripe

🚫

No Data Selling

We never sell your personal information

📧

Minimal Contact

Only order updates, no spam

🛡️

Your Rights

Access, correct, or delete your data anytime

01

Information We Collect

When you make a purchase or enquiry through OutbackX, we collect information necessary to process your order and provide customer support.

Information we collect includes:

  • Name and contact details (email, phone, address)
  • Shipping and billing addresses
  • Order history and preferences

Payment information is processed securely through Stripe and is never stored on our servers.

02

How We Use Your Information

We use your information to:

Order Processing

Process and fulfill your orders

Communication

Send order updates and tracking info

Customer Support

Respond to enquiries and provide assistance

Improvements

Improve our website and services

03

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Your data is only shared with service providers who help us operate our business (shipping carriers, payment processors) under strict confidentiality agreements.

We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

04

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Secure Transactions

All transactions are processed through secure, encrypted connections (HTTPS/TLS). Payment information is handled by Stripe, a PCI-DSS compliant payment processor.

05

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from.

Cookie TypePurpose
EssentialRequired for site functionality (cart, checkout)
AnalyticsHelp us understand how visitors use our site

You can disable cookies through your browser settings, though this may affect some functionality.

06

Your Rights

Under Australian Privacy Law, you have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Ask us to correct any inaccurate or incomplete information
Deletion: Request that we delete your personal information
Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at parts@outbackx.com.au.

07

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Business: OutbackX

Location: Perth, Western Australia

ABN: 32 591 385 154

Email: parts@outbackx.com.au

Last updated: December 2024