Delivery Information

Shipping & Delivery

Fast, reliable shipping from Perth to anywhere in Australia and worldwide. Track your order every step of the way.

FREE SHIPPING on Australian orders over $500

Processing Time

Orders processed within 2-3 business days. Weekend and holiday orders processed next business day.

Full Tracking

Every order includes tracking. You'll receive an email with your tracking number once dispatched.

Secure Packaging

Parts carefully packed to ensure they arrive in perfect condition. Larger items shipped via courier.

Australian Delivery Times

Estimated delivery times from dispatch. Actual times may vary based on carrier and conditions.

Region
Delivery Time
Perth Metro
2-4 business days
WA Regional
4-7 business days
East Coast Metro (Sydney, Melbourne, Brisbane)
5-8 business days
Regional & Rural Areas
7-12 business days
Remote Areas (NT, Far North QLD)
10-15 business days

Worldwide Shipping

We ship Land Rover parts to customers around the world. International shipping costs are calculated at checkout based on destination and package weight.

Typical international delivery takes 10-21 business days depending on destination. All international orders include full tracking.

Important Information

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Customs & Duties

Import duties and taxes may apply in your country. These are the buyer's responsibility.

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Tracking Included

Full tracking provided on all international shipments via Australia Post or DHL.

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Shipping Calculator

Exact shipping costs shown at checkout before payment.

Shipping Carriers

We partner with Australia's most reliable carriers to ensure your parts arrive safely and on time.

Australia Post

Smaller items & PO boxes

StarTrack

Express & heavy items

TNT

Business deliveries

Couriers Please

Regional coverage

Additional Information

PO Box Deliveries

We can ship smaller items to PO Boxes via Australia Post. Larger items requiring courier delivery will need a physical street address. If you order large items to a PO Box, we'll contact you to arrange an alternative delivery address.

Delivery Issues

If your order arrives damaged, is missing items, or doesn't arrive at all, please contact us within 7 days at parts@outbackx.com.au. We'll work with the carrier to resolve the issue and ensure you receive your order or a full refund.

Haven't Received Tracking?

If you haven't received tracking information within 4 business days of placing your order, please check your spam folder first, then contact us with your order number.

Questions About Shipping?

Our team is here to help with any shipping enquiries. Include your order number for faster assistance.

Contact Us

Last updated: December 2024